Christmas office closure
Our office will be closed between 4pm Friday 22 December and 9am Tuesday 2 January.
For any essential services, effluent pumpout and emergencies please contact our After Hours Call Centre on 4421 3100.
Chat online: Chat live with one of our Member Services team online, between 9am and 5pm, Monday to Friday. Just click on the Live Chat icon at the bottom of any page
Leave a message: You can contact us outside office hours by clicking the ‘Leave message’ icon at the bottom of any page.
Information Line: 1300 662 246
General Enquiries: (02) 4429 3214
Development Enquiries: (02) 4429 3547
Emergency Afterhours Contact: (02) 4421 3100
Shoalhaven City Council: (02) 4429 3111
Interpreter Service: 131 450
Nowra Administration Office
Ulladulla Administration Office
Our mailing address
Shoalhaven Water Group
City Administrative Centre
PO Box 42
Nowra, NSW 2541
We would like your feedback. If you would like to send in your comments about your water or wastewater service please email us.