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Effluent & Septic Tanks

Effluent & Septic Tank Services

Shoalhaven Water provides effluent pumpout and septic tank cleanout services to residential and commercial premises that are not connected to the mains sewerage system and have on-site collection or disposal systems. 

Effluent Pumpout Services

An effluent pumpout is a service conducted to premises that have a contained collection system with the effluent removed on a systematic and regular cycle. For more information on this service follow this link to our Effluent Pumpout Services page.

If you require an extra service simply follow this link to our Extra Pumpout Request

To book an Emergency Pumpout Service call us directly on 02 4429 3214 and it will be actioned within 24 hours. Please note: Additional fees apply.

Septic Tank Cleanout Services

A cleanout service to remove sludge build up is a service conducted on request. Symptoms such as pooling of water, slow drains, odours, sewer back-up may indicate it is time your system had a cleanout. For more information on this service follow this link to our Septic Tank Cleanout page.

Further Information

This service is provided under a competitive tendering and contracted arrangement. The current contractor is Staples Brothers Pty Ltd. Customers requiring effluent or septic tank services should contact Shoalhaven Water directly.

For background information to the effluent services which is provided by Shoalhaven Water under a contracted arrangement please see the Additional Information section of this web page.